FAQ

Frequently Asked Questions

What are Reve Fleur flowers made from?

Our flowers are carefully crafted from high-quality materials, including silk flowers and beautifully handmade crochet flowers. Each piece is designed to bring lasting beauty and a romantic touch to your space.

Do silk flowers require any maintenance?

Not at all. Our silk flowers are designed to be maintenance-free. Simply keep them away from direct sunlight, moisture, and excessive dust to help them stay beautiful for longer.

Are your products handmade?

Yes. Many of our pieces are lovingly handmade, including our crochet flower designs. Because of their handmade nature, each piece may have slight variations that make it uniquely yours.

How long will my order take to arrive?

Delivery times vary depending on your location and the product you have ordered. Please refer to the shipping information provided at checkout for the most up-to-date delivery details.

Do you offer free shipping?

Yes. We offer free shipping on orders over $100 within Australia. Shipping fees for orders below this amount are calculated at checkout.

Can I return or exchange my order?

We want you to love your Reve Fleur piece. If you have an issue with your order, please contact us as soon as possible after receiving it so we can help.

Can I order a gift for someone?

Absolutely. Our flowers and handmade pieces make thoughtful gifts for birthdays, anniversaries, housewarmings, or simply to make an ordinary day feel a little more special. 🌷

How should I care for my crochet flowers?

Keep your crochet flowers in a dry place and avoid prolonged exposure to moisture. Gently remove dust with a soft brush or cloth when needed.

Are the colours exactly as shown online?

We do our best to photograph our products accurately. However, colours may appear slightly different depending on lighting, photography, and your screen settings. Handmade pieces may also have subtle variations.

How can I contact Reve Fleur?

We’d love to hear from you. If you have any questions about our products, your order, or anything else, please get in touch with us through our Contact page or email us at hello@revefleurs.com